Effective Date: January 13, 2025

At Queen City Riverboats, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.queencityriverboats.com.

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Information We Collect

We may collect the following types of information:

1. Personal Information: When you contact us, book services, or sign up for updates, we may collect your name, email address, phone number, payment details, and other relevant information.

2. Non-Personal Information: We may collect data such as your IP address, browser type, device information, and website usage to improve your browsing experience.

3. Cookies and Tracking Technologies: Our website uses cookies to enhance user experience, analyze website performance, and personalize content.

 

How We Use Your Information

We use the information we collect to:

• Process bookings and respond to inquiries.

• Provide customer support and communicate about your reservations.

• Improve our website, services, and marketing efforts.

• Comply with legal obligations and protect against fraud.

 

Sharing Your Information

We do not sell or share your personal information with third parties, except:

• To trusted service providers assisting with payment processing, email communications, or website hosting.

• To comply with legal requirements, such as responding to a subpoena or court order.

• To protect our rights, property, or safety, or that of our customers.

 

Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Opt-out of receiving promotional communications.

• Limit the use of cookies through your browser settings.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: ramsey@mdg.one

• Phone: 859-907-0383

• Address: 100 O'Fallon Ave, Dayton KY 41074

 

Thank you for trusting Queen City Riverboats. Your privacy is important to us.